Terms and Privacy

Terms, Conditions and Privacy

LIFE Yoga TV is owned and operated by Life YCC Sdn. Bhd. — referred to as ”LIFE”, “Life Yoga TV”, ”we”, “our” and “us” in the Terms and Conditions below. Your use of this website is subject to these Terms and Conditions and by accessing and using this website you agree that you have read, understood and accept these terms.

Our terms of use, liability information and privacy statement

Practice safely

One of the most important skills yoga can teach us is greater body awareness. No yoga teacher knows your body as well as you do, so if anything doesn't feel right, you are free to take breaks and/or skip poses or sequences that are not suitable for you. 

We recommend that you use these online classes in addition to attending classes or workshops with an experienced yoga teacher who can observe you and give you personal guidance where required. 

We do not offer medical advice. If you have any doubts please consult your medical practitioner before starting yoga or if you are coming back to it after illness or injury. This is particularly important for, but not limited to, the following conditions: if you are pregnant, nursing, taking medication, have low or high blood pressure, or have any existing medical condition or injuries. If you feel dizzy, light-headed, faint, or if you experience any other discomfort, stop immediately and take a resting pose. Consult a medical professional if your symptoms do not pass.

Most classes on this website will include warming up and cooling down sections, however, shorter classes such as pose tutorials may not. Please take responsibility for your own body and include extra warm up and cool down stretches where appropriate to avoid injuries.

The information provided on our website is provided for educational and background purposes only. Using the website and the information provided is at your own risk. 

Account and payments

Subscription options

A monthly or annual subscription with Life Yoga TV gives you access to all our classes except programmes or courses which are priced at a different pricing.   

Payment methods

You can pay online with a credit or debit card from Visa/Mastercard.

All our credit card transactions are secure and processed by Stripe. 

For some payment methods, the service provider may charge you certain fees, such as foreign transaction fees. Please check with your payment method service provider for details. 

You can view and change your payment methods in your Account Settings once you are a member and we may also update your payment methods using information provided by our payment service providers, for example if your card has expired.

Recurring payments

Your monthly subscription is automatically renewed each month so you will be charged at the end of every subscription period until you decide to cancel your account. Your membership fee will be charged to your payment method on the date indicated on your subscription tab in your Account settings. In some cases your payment date may change, for example if your payment has not successfully gone through or if your paid membership began on a day not contained in a given month. 

For most payment methods you will be automatically charged around 24 hours before your new month begins.

If your recurring payment is unsuccessful our payment providers will re-try your payment method. If after 2 weeks we still have not successfully charged your payment method, your access to the site will be revoked.

Cancellations

You can cancel your subscription at any time via your account settings. Please note that recurring payments are taken a minimum of 24 hours before the end of your subscription period. 

Refunds

We do not offer refunds for partial membership periods or if you have not used the service. 

Changes to the subscription price

We may change the price of our subscriptions. However, we will notify you in advance and any price changes or changes to your subscription plans will only apply to subsequent billing cycles.

Terms of Use

Intellectual Property Rights

By using this website you agree that all the information, communications, photography, text, images, graphics, software, trademarks, trade names, logos and other materials and services on this website (the “Content”) are protected by copyright, trademark, database rights and other intellectual property laws under the national laws of the Malay and international treatise.

You agree not to copy, modify, download, transmit, display, distribute, perform, reproduce, licence, publish, create derivative works from, transfer or sell any information contained on or forming part of this website, or otherwise use such Content of this website for re-sale, re-distribution or for any other commercial use, without the consent of   and/or its licensors as the case may be.

All property rights, title and interest in and to the Content shall be at all times and for all purposes remain vested in LIFE and/or its licensors, as the case may be.

You may access website and content as available: for your information and personal use, as intended through the normal functionality of the LIFE service. For streaming, 'Streaming' or 'Stream' means a contemporaneous digital transmission of an audiovisual work via the internet from the LIFE service to a users device in such a manner that the data is intended for real-time viewing and not intended to be copied, stored, permanently downloaded, or redistributed by the user. Accessing website videos for any purpose or in any manner other then Streaming is expressly prohibited.

Liability

Limit of Liability

To the fullest extent permitted by applicable law, LIFE will not be liable for any loss or damages, directly or indirectly occurred, arising out of or in connection with your use of the website, following any programme or class and/or the information contained in it.

It is your responsibility to ensure that you are capable of undergoing a routine of exercises provided by any online programme or class that you follow and/or class or event that you attend with us.
In no event shall LIFE be liable for any damages whatsoever resulting from the statements or conduct of any third party or the interruption, suspension or termination of any services, whether such interruption, suspension or termination was justified or not, negligent or intentional, inadvertent or advertent.

Indemnity

As a user of this website, you agree to indemnify us against any loss, damage or cost incurred by us arising out of any violation by you of these Terms Of Use. You will also indemnify us against any claims that information or materials which you submit, post to or transmit through the Site are in violation of any law or in breach of any third party right.

Disclaimer of Liability

With respect to content available on the website, neither LIFE nor any of its employees or agents makes any warranty, express or implied, including the warranties of merchantability and fitness for a particular purpose, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not infringe privately owned rights.

Disclaimer of Endorsement

Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favouring by LIFE. The views and opinions of authors expressed herein do not necessarily state or reflect those of LIFE, and shall not be used for advertising or product endorsement purposes.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the law of Malaysia and you hereby submit to the exclusive jurisdiction of the Courts of Malaysia. This will not prevent LIFE from pursuing a claim for breach of contract, copyright infringement or otherwise in respect of these terms and conditions in any other jurisdiction throughout the world.

Restrictions 

While LIFE uses its reasonable efforts to maintain this website in an accurate and up-to-date fashion it may contain some technical or other mistakes, inaccuracies or typographical errors. LIFE cannot be held responsible for any mistakes or omissions on this website.

Privacy statement

Your privacy is important to us and we want you to know how we process and store your personal data which we collect when you use our site or communicate with us.

1. Introduction

At LIFE we respect your right to privacy and we comply with our obligations under the Malaysia data protection acts. The purpose of this website Privacy Statement is to outline how we deal with any personal data you provide to us while visiting this website. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.

2. Types of information collected

We retain two types of information:

  1. Personal Data This is data that identifies you or can be used to identify or contact you and may include, but not limited to, your name, company name, address, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised and telephone number. Such information is only collected from you if you voluntarily submit it to us.
  2. Non-Personal Data Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This non-personal data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.

3. Purposes for which we hold your information and legal grounds

The processing of the personal data you submitted is necessary for us to provide you with the best and safest possible online yoga experience:

  • Personal Data. We use the personal data you have provided to create an account for you so you can practise yoga online with us. We also use your email address in order to contact you. We will process any Personal Data you provide to us for the following purposes: (i) to provide you with the information or services you have requested;(ii) to contact you if required in connection with your request or to respond to any communications you might send to us;(iii) to notify you about changes in our services; (iv) to send you the LIFE newsletter, service notifications and programme emails if you have voluntarily signed up for them.
  • Non-personal data. This is gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website.
  • The legal ground for processing your data is performance of a contract (buying online services); legal obligation (tax and bookkeeping) and/or explicit consent (for sending you newsletters etc)

5. Term of data storage

We store your data in our database for 13 months after you end your subscription with us. We save it for this period so we can provide for you to keep your preferences and favourites in case you want to restart your membership.

Personal data needed to comply with legal or regulatory requirements (for tax- and bookkeeping purposes) are stored for 7 years.

6. Sale of business

We reserve the right to transfer information (including your personal data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of LIFE provided that the third party agrees to adhere to the terms of this Privacy Statement and provided that the third party only uses your personal data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.

7. Security

Your personal data is held by LIFE in accordance with industry best practices. To ensure optimal security, all credit card, other payment transactions are secure and processed by our Payment Service Providers: Stripe Inc. LIFE does not store your payment details. Stripe Inc. uses a PCI-DSS compliant platform, secured by encryption and authentication. We have a processor agreement in place with our Payment Service Providers. We take all reasonable steps (including appropriate technical and organisational measures) to protect your personal data. 

8. Users under 16

LIFE content is not directed at users under 16 years of age. When you provide information about yourself as a user, you are thus representing yourself as 16 years of age or older. Our policy is that we do not knowingly collect, use, or disclose personal information about visitors under 16 years of age. However if we do become aware of having collected personally identifiable information from a user under 16 without consent of a parent or legal guardian, we will remove such information from our servers.

8. Changes to the Privacy Statement 

Any changes to this Privacy Statement will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances if any, we disclose it. If at any time we decide to use personal data in a manner significantly different from that stated in this Privacy Statement or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.

10. Governing law and jurisdiction

This Privacy Statement is governed by the laws of Malaysia and is subject to the exclusive jurisdiction of the Malaysia courts.

11. Questions or comments 

If you have any questions or comments or are unhappy about how we handle your data, please email us and we will get in touch as soon as possible. 

Changes to Terms and Conditions

We reserve the right to change these terms and conditions from time to time. We will notify you 30 days in advance if these changes apply to you.

Date: 4 May 2020